Returns & Exchanges

-After purchase for any reason if you would like to exchange the item please email us at: We would need to receive the item back within 7 days from the date you receive your shipment. We don't offer any refunds/return for the purchases. 

-You can exchange the item for any product in stock with same amount (excluding the shipping fee) .When we receive the items and ensure that it is in good condition we will carry out an exchange for you.

-Sale products CANNOT be exchanged or refunded.

-Please make sure the jewellery is in its original box and packaging.Please add bubble wrap as well to prevent damage during shipping. Maarz Pearls is not responsible for items lost or damaged in transit.