Shipping & Delivery

-Maarz Pearls is happy to serve our shoppers all over the world.

-Pricing of shipment may vary based on your final shipping address and duties applicable to your country.Duty and taxes are the responsibility of the buyer.

Shipping within and outside Singapore:

- Shipping within Singapore is is a flat rate of S$10. We used local courier services registered with easy ship services

'.All our parcels have a tracking number.

- Singapore shipping usually takes 2-3 working days to deliver.If there is delay at the courier end it might take 3-4 working days depending on peek periods/hours. 

- We do not post ours parcels on Weekends and public holidays. Shipment details for Orders placed after 6pm will be made the following day. 

- We will send you an email with your tracking number once the parcel is shipped out.

- For international orders, shipping is calculated as a fixed amount of S$30 for all orders. We are not responsible for any shipping duties and taxes in the landing country, they need to be borne by the customer.

-For international shipping we use international courier-DHL

 

How long for the order to reach?

- We try our best to ship all items within 24-48 hours of receiving the order, unless an order is placed on the weekend or a public holiday. 

- International orders usually take 7-14 working days depending on the location and  can get affected during peek seasonal holidays or unforeseen circumstances at both ends.

 Tracking your order:

- An email will be sent with your tracking number once the parcel has been shipped.

- To check the status of your shipment, click on the tracking number sent in the email.

 -We use safe courier services to make sure that all our pieces are traceable.  

Cost of Shipping:

-Local Shipping is free for orders $150 and above

-Local Shipping is S$10 for orders below S$150

-International Shipping is S$40 for all orders